support packages

SME

At NETbuilder we understand that a "One size fits all" approach to support does not necessarily work with all businesses. Having listened to feedback from all of the wonderful customers we support, we have created a wider range of support packages to better suit your technical and financial requirements.

  • Remote Support 
  • Logbook System
  • Email Support
  • 1st Line 
  • 2nd Line
  • 3rd Line 
  • Critical
  • Cloud Backups (Additional Charge)
  • Remote Support
  • Second Line
  • Third Line 
  • Critical
  • Email Support
  • Logbook System
  • Cloud Backups (Additional Charge)
  • Second Line
  • Third Line 
  • Critical
  • Overview of Network Infrastructure
  • Cloud Backups (Additional Charge)
  • Remote Support
  • 1st Line 
  • 2nd Line
  • 3rd Line 
  • Critical
  • Logbook System
  • Email Support
  • Overview of Network Infrastructure
  • Onsite Technician (up to 72 hours per academic year)
  • Cloud Backups (Additional Charge)
  • Remote Support
  • 1st Line 
  • 2nd Line
  • 3rd Line 
  • Critical
  • Logbook System
  • Email Support
  • Overview of Network Infrastructure
  • Flexible, weekly on-site technician per annum
  • Cloud Backups (Additional Charge)

Contact us

Ask anything. We're here to help

NB Landscape Logo

Copyright © 2023. All rights reserved.