At NETbuilder we understand that a "One size fits all" approach to support does not necessarily work with all businesses. Having listened to feedback from all of the wonderful customers we support, we have created a wider range of support packages to better suit your technical and financial requirements.
- Remote Support
- Logbook System
- Email Support
- 1st Line
- 2nd Line
- 3rd Line
- Critical
- Cloud Backups (Additional Charge)
- Remote Support
- Second Line
- Third Line
- Critical
- Email Support
- Logbook System
- Cloud Backups (Additional Charge)
- Second Line
- Third Line
- Critical
- Overview of Network Infrastructure
- Cloud Backups (Additional Charge)
- Remote Support
- 1st Line
- 2nd Line
- 3rd Line
- Critical
- Logbook System
- Email Support
- Overview of Network Infrastructure
- Onsite Technician (up to 72 hours per academic year)
- Cloud Backups (Additional Charge)
- Remote Support
- 1st Line
- 2nd Line
- 3rd Line
- Critical
- Logbook System
- Email Support
- Overview of Network Infrastructure
- Flexible, weekly on-site technician per annum
- Cloud Backups (Additional Charge)
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