Managed Services


NETbuilder's managed IT services ensures that your critical IT infrastructure operates efficiently, allowing your IT staff to focus on running your business. NETbuilder offers a range of IT services from a fully managed IT service with support, maintenance and management for all of your IT infrastructure with defined SLAs to a 3rd line support option to augment your in-house team.

We are ISO 27001, 9001 and 14001 certified and maintain a business hours, onshore service desk. 

Thinking of outsourcing IT management? Here are some advantages:

By outsourcing your IT function, you can control and potentially reduce your IT spend. Staffing a full-time IT department is expensive and often unnecessary for small to medium-sized businesses with simple networks. Outsourcing to a managed services provider like NETbuilder can save you thousands each year on the cost of an in-house IT department.

You decide how much you are willing to pay for IT services and receive a consistent monthly bill. With a fixed monthly service plan that is customized to fit your needs or budget, you optimize the amount you pay for IT support.

In running an in-house IT staff, your IT personnel will have to spend company time training when a new technology or required upgrade gets released. Our technicians are already prepared, trained and ready to manage the latest technology.

NETbuilder's managed service provision is flexible and driven by what our customers want. We are happy to design a bespoke solution to suit you and your business needs and budget. These solutions may include network monitoring, patching,  security protection or the setup of a new service area.

NETbuilder provide their network infrastructure monitoring service regardless of whether your IT is on prem, in the cloud or a mixture. Depending on the service agreement, we can monitor and scan the network for patch requirements, security flaws and more. 

Managed Service Providers arguably offer better control over service levels, performance and maintenance. With a comprehensive service-level agreement, your business gains service continuity. The longer you work with a managed services provider like NETbuilder, the more familiar they become with your network, leading to faster issue response times.

Services are the lifeline of a managed service provider. NETbuilder has designed countless networks and data centres with proven redundancy and resiliency to maintain business continuity. With our managed services, your data will be safe and secured across all platforms whether on prem or otherwise. In the event of a disaster, your business and operations can continue with minimal downtime.

Your businesses can expect quick response times through enterprise-level monitoring and remote cloud services. NETbuilder can access, monitor and repair virtually any network issue remotely.

When vendor-specific service issues arise, cloud managed service providers take care of contacting third-party vendors to resolve them. NETbuilder understands the technical questions to ask when communicating issues with vendors including Microsoft and Amazon. At NETbuilder, we are committed to helping businesses leverage their IT spend to control costs and automate critical processes. As a managed services provider, we set up, manage and protect your IT function so you can focus on growing your business.

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